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[BUG] Sibley uploading error

Posted: Tue Jul 20, 2010 9:27 am
by Fynnjamin
I've just tried uploading two different pieces from Sibley, but I get an error message after submitting the handle, saying Error dowloading page or something like that. Does it take a while for new uploads to the Sibley website to be recognised or something? Anyone else having this problem?

Re: [BUG] Sibley uploading error

Posted: Tue Jul 20, 2010 9:42 am
by Fynnjamin
it says Error: Page download failure

Re: [BUG] Sibley uploading error

Posted: Tue Jul 20, 2010 12:58 pm
by aldona
I'm getting exactly the same error. I am unable to upload Sibley files except by saving them to my computer and then uploading manually the same way as non-Sibley files.

I'm getting the same problem on both my computers at home.

Aldona

Re: [BUG] Sibley uploading error

Posted: Tue Jul 20, 2010 2:34 pm
by jsnfmn
Same here, tried with two different scores now with the same result. Retrying multiple times does not help. It seems that it worked for someone though as after I made the page for the work and tried multiple times and eventually gave up, several hours later someone else successfully uploaded the pdfs through Sibley I believe and not manually. Very strange.

Re: [BUG] Sibley uploading error

Posted: Tue Jul 20, 2010 10:16 pm
by imslp
This is the result of a nasty software bug (not my fault though...) due to the upgrade a few weeks ago. For the geeks out there here is the upstream bug report (not created by me): http://bugs.php.net/bug.php?id=52106 While the PHP folks have not been known for prompt bug fixing, this bug is doubly unfortunate because it only occurs for some sites, of which Sibley is one, and consequently there is not a whole lot of interest as of yet.

There are two ways to fix this bug short of PHP fixing it themselves. I can write a workaround or downgrade the software back to the old server's version (both rather hard), or Sibley can provide an alternate way to access their site that does not involve a HTTPS:// connection (my opinion is that HTTPS is unnecessary for a content-based site like Sibley's, but obviously Sibley's tech people do not agree and they may have other considerations).

I'll be keeping a tab on this bug. Unfortunately a solution is unlikely to be forthcoming very soon (as in tomorrow).

Re: [BUG] Sibley uploading error

Posted: Wed Jul 21, 2010 12:34 am
by Eric
Thanks- have been having this problem for a week. Will delete the thread I just posted asking about it, in fact, since this answers my question :)
Eric

Re: [BUG] Sibley uploading error

Posted: Thu Jul 22, 2010 9:48 pm
by imslp
Actually this bug is now fixed.

I've written a workaround that works, so everything should be back to normal.